Genius Services Ltd – Professional Cleaning Services
Welcome to the Cookie Policy of Genius Services Ltd. This policy explains how we use cookies and similar technologies when you visit our website at www.mycleaningservice.co.uk. It details what cookies are, why we use them, the types of cookies deployed, how long they remain on your device, and how you can manage your preferences. By using our website, you acknowledge that you understand and consent to the practices described in this policy.
Genius Services Ltd is a registered company offering residential and commercial cleaning solutions across the United Kingdom. Our registered office is at 163 Knolton Way, Slough SL2 5SP. You may contact us at +44 77603 64503 or info@mycleaningservice.co.uk.
Cookies are small text files stored on your device when you visit a website. They contain information that allows the website to remember your actions, preferences, or visits. Cookies can store a unique identifier and data about your interactions with the site, such as pages viewed, items selected, or the duration of your visit. Most modern browsers accept cookies automatically, but you can adjust your settings to decline cookies, although this may limit your access to certain features of the site.
We use cookies and similar technologies to enhance your experience, improve website performance, and ensure the efficient operation of our services. These technologies help us:
Genius Services Ltd uses cookies to ensure our website functions properly, improve navigation, personalise content, and facilitate smooth online booking.
Cookies help us understand how visitors interact with the site, allowing us to optimise layout and content, highlight services of interest, and deliver a tailored browsing experience.
They also support technical monitoring, security, fraud prevention, and marketing initiatives. By using cookies, we can analyse website performance, detect errors, and measure the effectiveness of our advertising campaigns.
Our website uses several categories of cookies, each serving specific purposes:
Cookies can be categorised by how long they remain on your device.
Session cookies are temporary and exist only for the duration of your visit, being deleted once you close your browser. They are crucial for maintaining progress within forms or booking processes. Persistent cookies remain for a predetermined period, often several months or years, to remember login details, language preferences, and interactions with marketing campaigns. Persistent cookies help deliver a smoother experience during return visits.
Our website uses several core cookies to ensure functionality and improve user experience:
Essential website cookies manage security, form submissions, and proper display of content. Google Analytics cookies track anonymous data about site usage, including page visits, clicks, and duration, and store this information on Google servers, which may be located outside the UK. Marketing and retargeting cookies allow us to deliver relevant ads based on browsing behaviour. Booking system cookies remember your service selections, appointment preferences, and contact details to ensure uninterrupted booking.
You can control cookie usage through your browser, cookie consent banner, or mobile device settings. Most browsers allow you to accept, reject, or selectively allow cookies, although blocking strictly necessary cookies may prevent certain site features from functioning properly. The cookie consent banner on our website enables you to accept all cookies, reject non-essential cookies, or customise preferences.
You can also opt out of Google Analytics using the browser add-on provided by Google and manage targeted advertising preferences through platforms such as Your Online Choices (www.youronlinechoices.com). Mobile devices provide additional options to limit tracking, such as iOS Settings > Privacy > Advertising or Android Settings > Google > Ads.
It is important to note that limiting cookies may affect the functionality and personalisation of our website, though you will still be able to access essential information and contact us by phone or email.
Our site may contain links to third-party platforms, including social media or external services. These third-party websites operate under their own privacy and cookie policies, and we are not responsible for their practices. Integrated services such as payment processing or booking platforms may set their own cookies, and you should review their individual policies to understand how your information is handled.
While many cookies are anonymous, some may be associated with personal data you provide via booking forms or account registration. We process this information in accordance with our Privacy Policy and UK data protection law, including UK GDPR and the Data Protection Act 2018.
The legal basis for cookie usage depends on the type: strictly necessary cookies rely on legitimate interests, performance and functionality cookies require consent or legitimate interests, and marketing cookies require explicit consent. We are committed to processing your data fairly and transparently, and you may exercise your rights, including accessing, correcting, or deleting your personal data.
Some cookies, particularly those from Google Analytics or advertising networks, may transfer data outside the UK and EEA. When this occurs, we ensure that appropriate safeguards are in place, such as using providers who adopt Standard Contractual Clauses approved by the UK Information Commissioner’s Office or operating in countries with adequate data protection laws.
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has submitted personal data, please contact us immediately so we can remove it and delete any associated cookies.
We may update this Cookie Policy periodically to reflect changes in technology, cookie usage, or legal requirements. The “Last Updated” date will be revised, and significant changes may be communicated via our website or email. Continued use of the site constitutes acceptance of the updated policy.
For any questions about cookies or managing your preferences, you may contact:
Genius Services Ltd
163 Knolton Way, Slough SL2 5SP, United Kingdom
Tel: +44 77603 64503
Email: info@mycleaningservice.co.uk
Website: www.mycleaningservice.co.uk
By using our website and accepting cookies, you consent to the practices outlined in this policy. We value your trust and are committed to protecting your privacy while ensuring a seamless online experience.